Terms & Conditions

Terms & Conditions

The following terms and conditions govern your use of any or all of our services at Digitner by using our website you agree to these terms of usage in full. If you do not agree with these terms of use or any part of these terms of use, you are requested to refrain from using our website.

 

Copyright

All content included in the website, including text, logos, images, graphics, buttons, and icons is the property of Digitner and only the owners of the website have the right to make changes in the website. You do not have the right to modify, copy, publish or distribute any of the content of this website, without prior permission from us.

Changes in Terms of Use

Digitner reserves the right, from time to time, with or without notice to you, to change any of the Terms of Use solely at our discretion. The most current version of the Terms will supersede all the previous versions. Your use of the website and continued use of our service after changes are made means that you agree to be bound by such changes.

 

Pricing Policy 

Digitner reserves the right, from time to time, with or without notice to you, to change any of the Pricing policy solely at our discretion. All the pricing is on the website is on a per month basis.

 

Refund Policy

A processing fee of ₹6000/$100 will be charged for cancellations made within 30 days. There will be no refunds for cancellations made within 30 days of the event, although substitutions may be permitted.

A cancellation acknowledgment will be sent within 3 working days and fees refunded within 10 working days, subject to this Refund Policy.

As a customer, you are responsible for understanding this refund policy upon purchasing any product or services at our website. However, we realize that exceptional circumstance can take place with regard to the character of the product or services we provide.

 

THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE FOLLOWING REASONS APPLY:

1. non-delivery of the product or service: such as, for example, due to some mailing issues you do not receive a delivery e-mail from us.

2. download issues: it may happen that you are having problems while downloading the product or receiving a service.

3. irreparable defects or grave difficulties with the product or service: although all the products and services are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for approval.

4. product or services not-as-described: a request based on this reason is satisfied on a case by case basis with Digitner reserving full discretion to make the determination whether a refund is appropriate.

 

Contact Us

Please note that our Support Team is ready to provide you with timely and efficient professional assistance. We will attempt to find the best convenient solution for your query.

Give us 12-24 hours for our Support Team to get back to you on the problem. Requests for a refund are accepted within the period of 1 week after the order is placed.

You should accompany this request with detailed and grounded reasons why you are applying for a refund. Please make sure your request does not contradict our Terms & Conditions

You may request assistance by sending email to support@digitner.com

 

Payment Policy:

Confirmation of services is not complete until 30% of payment has been received. Payments not received ten business days will result in cancellation of the Product or services. Payment may be made by Cash, Check, Visa, MasterCard, Pay Pal or American Express with the submission of a completed registration form. A processing fee of $25 will be charged for returned checks and the registration will be canceled automatically until a negotiable instrument (an acceptable form of payment such as money order or cashier’s check) is received.